Privacy Policy

This Privacy Policy explains how Tennessee Industrial Electronics, LLC ("TIE") protects private and personal data regarding our secure Website located at www.fanucworld.com, www.masterrobotics.com, www.robots.com and www.tieindustrial.com. We reserve the right at any time and without notice to change this Privacy Policy simply by posting changes at our Site, and any such changes will be effective immediately upon posting.

The information that we require from users may include company name, contact name, billing and shipping address, e-mail address, detailed order information, credit card information, IP address and similar information.
We collect an IP address from all visitors to our Site. This is a number that is automatically assigned to the visitor computer and we use this address to help diagnose problems with our server, administer our Site, and gather broad demographic information for aggregate use in order to improve the Site. IP addresses are not linked to personally identifiable information.

Our Site may use cookies which makes Web-surfing easier by performing certain functions such as saving passwords, personal preferences regarding the use of the website and to insure that the same ad is not seen repeatedly. Many consider the use of cookies to be an industry standard.

Protection of the information you send to us is critical to our website. For this reason, we use Secure Socket Layers (SSL) software during transmission of your information to us. This coding system allows the client browser to automatically encrypt data before it is sent to us, and such data is only accessible to authorized TIE personnel and all information is kept confidential.

Many of our customers and guests may request additional periodic information from us such as new customer offerings and newsletters via email. TIE will collect email addresses to provide this type of information electronically. TIE reserves the right to utilize these email addresses to perform periodic surveys and/or gather other general information. Persons who do not wish to receive electronic information or surveys may opt-out by contacting us on the contact section of our Website.

Our Site contains links to other web sites. Please note that when clicking on one of these links outside of our Site, TIE assumes no responsibility or control over the acts or privacy policies of the third party websites to which TIE may provide direct links.

The data on this Site is kept for the time necessary to provide the services requested by the User, including product reviews and newsletters, or as stated, by other purposes outlined in this document. The User may request that data provided by the User be removed once the requested services are provided, have been billed, and paid in full.

No data transmission over the internet can be guaranteed to be 100 percent secure. TIE has taken steps to safeguard the integrity of its data and prevent unauthorized access, both online and off-line using website security measures consistent with current best practices. These measures include technical, procedural, monitoring and tracking steps intended to safeguard data from misuse, unauthorized access or disclosure, loss alteration or destruction. If you have any questions about this Privacy Policy, or the practices concerning data on this Site, you can contact: [email protected].